Pricing that scales with you. Not against you.

Pick the plan that fits today. Move up or down a tier in two clicks. Billing prorates automatically.

50+ agencies trust Connex

UrbanNest RealtyPrimeKey EstatesOakstone PropertiesSkyline ResidentialVertex LivingNorthPeak RealtyBlueHarbor EstatesElevate Property GroupUrbanNest RealtyPrimeKey EstatesOakstone PropertiesSkyline ResidentialVertex LivingNorthPeak RealtyBlueHarbor EstatesElevate Property GroupUrbanNest RealtyPrimeKey EstatesOakstone PropertiesSkyline ResidentialVertex LivingNorthPeak RealtyBlueHarbor EstatesElevate Property GroupUrbanNest RealtyPrimeKey EstatesOakstone PropertiesSkyline ResidentialVertex LivingNorthPeak RealtyBlueHarbor EstatesElevate Property Group
Starter

Founding client price

£199/mo

Locked for 12 months

Standard price after year 1

£499

60% saving

Everything a growing agency needs to stop losing leads.

  • 5 team members (agents), add up to 2 more
  • 3,000 WhatsApp messages / month
  • 50 GB document storage
  • Guided setup, onboarding & KPI selection
  • 1 branch · 24/7 AI WhatsApp assistant
Most popular
Professional

Founding client price

£499/mo

Locked for 12 months

Standard price after year 1

£899

44% saving

Growing agencies that need automation, multi-branch insights, and faster support.

Chat with us
  • 25 team members (agents)
  • 10,000 WhatsApp messages / month
  • 250 GB document storage
  • Unlimited automated workflows
Enterprise

Contact for enterprise pricing

Custom

Custom contracts & SLA

Multi-office operators with deeper controls, custom workflows, and named support.

Chat with us
  • 100 team members (agents)
  • 40,000 WhatsApp messages / month
  • 2 TB document storage
  • Named account manager

Compare plan features

Detailed breakdown of what's included in each plan to help you find the perfect fit.

Plan Comparison
Scroll to compare
Starter
ProfessionalMost popular
Enterprise
Capacity & limits
Team members (agents)
5
25
100
Office locations
1
Up to 5
Up to 20
WhatsApp messages per month
3,000
10,000
40,000
File & document storage
50 GB
250 GB
2 TB
Automated workflows
3
Unlimited
Unlimited + 10 custom
Pricing
Standard price
£499
£899
Custom
Founding client discount
60% off
44% off
-
Your price
£199
£499
Custom
Rate lock
12 months
12 months
-
AI features
24/7 AI replies on WhatsApp
Automatic lead scoring & ranking
AI matches properties to buyers
Auto-books viewings from WhatsApp
Follow-up reminders sent automatically
1 follow-up
Up to 10
Up to 20
AI decides when to chase cold leads
What you get as you upgrade
Digital contract signing
Send bulk messages to lead lists
Pipeline board (drag & drop deals)
Document & contract templates
WhatsApp + Email + SMS (all channels)
All 3
All 3
All 3
Compare performance across branches
-
Support & onboarding
Email support response time
48 hours
12 hours
4 hours
Setup & onboarding
Guided
Guided
Guided
Live training sessions included
1 × 2hr
1 × 2hr
4 × 2hr
Compliance audit records kept for
30 days
12 months
12 months
Named account manager
-
-
Quarterly review meeting
-
-
Add-ons & usage charges
Extra conversations (WhatsApp)
£40 / 1,000
£25 / 1,000
£80 / 10,000
Extra agents
£50 / agent/mo (max +2 agents)
£30 / agent/mo
£25 / agent/mo
Extra branches
N/A
£150 / branch/mo
£100 / branch/mo
Extra storage
£2.50 / 50 GB
£8 / 200 GB
£35 / 1 TB
Extra training session (2 hrs)
£150 / session
£150 / session
£300 / session
Right-to-Rent check
£5 / check
£5 / check
£5 / check
AML check
£7 / check
£7 / check
£7 / check
Tenant referencing
£23 / check
£23 / check
£23 / check

Frequently asked questions

Does this replace our current CRM?

Yes. ConneX is the CRM. It's not an add-on or integration. It's one complete system where the AI Receptionist and CRM are inseparable. We transfer all your data from your old CRM during setup (2–4 days). You switch completely to ConneX.

What if we already use other CRM?

ConneX completely replaces it. We can't integrate with other CRMs. That would defeat the purpose of having one unified system. We migrate your data from most major CRMs, and the process takes 2–4 days during setup.

How long does setup actually take?

Real timeline:

  • Day 1–4: We migrate your data and train the AI
  • Day 4: 2-hour team training session
  • Day 4–5: You go live with our support

You're fully operational by the end of the first week.

What happens to our existing data?

Everything gets migrated: property listings, client contacts, enquiry history, documents. We don't delete anything from your old system; you keep it as backup.

Do we need to change our phone number?

No. ConneX works with your existing numbers. You can either:

  • Forward after-hours calls to ConneX (keeps your number)
  • Use ConneX for digital channels only (WhatsApp, email, web)
What if our team doesn't adopt it?

Honest answer: if your team refuses to use it, it won't work. We can't force adoption.

That said, once agents see after-hours leads being captured, their inbox manageable, and less admin time, they adopt quickly, usually within the first week.

What's included in the setup fee?

Setup covers: data migration, AI training on your properties and area, system configuration, a 2-hour live training, and first-week support monitoring.

What if ConneX goes down?

Uptime target: 99.5%. Hourly backups. If the system is down, we notify you immediately. Enquiries still come to your original channels. Nothing is lost; it all syncs when we're back up.

Do you offer phone support?
  • Email: response within 4 hours.
  • Chat: UK business hours (9am–6pm).
  • Phone: emergency line for system-down issues only.

For onboarding and training, you get live video calls.